In general, you can browse this website without revealing any personal information about yourself.
However, in the event you desire to make any reservations or booking through our website, we will require information such as your name, contact number, email id, billing information, bank account details and such other personal information.Wherever possible, we indicate whether the information to be provided is optional or mandatory and always provide you the option to not provide information by choosing not to use a particular service or feature on the website.You are requested to provide accurate and correct information. We shall not be responsible for the authenticity of the personal information or data supplied by the users and any inconvenience caused because of the same.Based on your use of our services and on your behaviour on this website, we may automatically track certain information about you including but not limited to your IP address location, etc. We use this information to do internal research on our users' demographics, interests and behaviour to better understand, protect and serve our users. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We assure you that we will collect only such information as is necessary and relevant to us to provide you with the services available on our website.
We may collect the following types of information:
Personal Information:
Name,
Email Address,
Phone number
Payment details when you make a booking or inquiry such as Bank Account, credit card, debit card information or other payment instrument details for the purpose of processing payments.
Non-Personal Information: Browser type, IP address, pages visited on our site, and the time and date of your visit.
Note: Your financial information is held, retained and processed by a third party Payment Gateway, namely, Razrpay, having their registered office at Bangalore.
Razorpay is obligated to maintain confidentiality of your financial information under various applicable laws and under an agreement with us. However, we shall not be liable for any actions of the third party Payment Gateway in breach of their confidentiality obligations and disclosure of your financial information. If you are staying at our properties on a regular basis, it is your duty to inform us if any of your personal information needs to be updated with us. Upon suspicion regarding any booking made by you, we may contact you at any time.
We use your information for the following purposes:
To process bookings and manage your reservations./nTo communicate with you regarding your bookings or inquiries.
To improve our website and services based on user feedback.
To send promotional emails about new properties, special offers, or other information we think you may find interesting.
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who assist us in operating our website or conducting our business (e.g., payment processors).
Legal Compliance: Authorities if required by law or to protect our rights.
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption and secure server hosting.
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can choose to accept or decline cookies; however, this may prevent you from taking full advantage of the website.
You have the right to:
Access the personal information we hold about you.
Request correction of any inaccurate data.
Request deletion of your personal data under certain circumstances.
Opt-out of receiving marketing communications at any time.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Villavista India Private Ltd
Email: hello@tripturetravel.com
Phone: +91 70222 06586
Address: #C203, Brigade Plaza, Church Street, Ashok Nagar, Bengaluru - 560001.
